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CORONAVIRUS March 2020

WE ARE OPEN 24 / 7 THROUGHOUT COVID-19 LOCKDOWN

UPDATE: Tuesday 24th March, 2020

The RANGIORA clinic is open till 7pm this evening and as usual tomorrow (Wednesday) 8am till 7pm - please call first.

The KAIAPOI clinic is open tomorrow from 8am - 5pm - please call first.
As an essential service - the recommendation has been to centralise our services as much as possible. Therefore, after the lockdown period begins on Thursday, all your phone calls will be diverted to the Rangiora clinic. This clinic will be running a 24 hour, 7 day a week service to the region, throughout the lockdown period, for all emergency and essential veterinary needs.

Please ALWAYS call the clinic first to talk to one of the team, who can help you with making the right decision for your pet

The WOODEND Clinic and Cattery is now closed, and again all these calls will be diverted to the Rangiora branch.

ON WEDNESDAY we will be sending an email to RVC clients, outlining the 24 hour, 7 day a week service available during the lockdown period. This will also include information regarding large animal, farm and equine team services.

UPDATE: Monday 23 March, 2020

RVC is Open We are an ESSENTIAL SERVICE Fully open and operational today, Tuesday and Wednesday as normal, within recommended guidelines. From Thursday things may look a little different, but we will still be here for your animals.

If your pet is unwell, we are still open Monday, Tuesday and Wednesday from 8am – 7pm at Rangiora and till 6pm Kaiapoi and Woodend. BUT YOU MUST CALL US FIRST. Please do not just turn up. We have a strict set of guidelines to follow which we must adhere to, to remain open for you throughout the coming days.

At this stage there are consults available for sick pets. Please call us first so we can determine whether your pet needs to be seen by a vet, or if a consultation over the phone is all that is required.

If it is determined your pet must be seen by a vet, you will be required to answer a set of questions regarding your health and wellbeing also.

Please note, only 1 person is to be present at time of consultation, you will be met prior to entering the clinic, and will be given instructions regarding what to expect once you are inside.

If you wish to purchase product while you are at the clinic for your consultation, please note we have limits on the quantity that can be purchased, similar to supermarkets.

If you simply need food, flea and worm supplies we ask you to NOT come to the clinic. We encourage everyone to visit www.OnlineVetStore.co.nz here you will find the same products we stock instore. These can be delivered to your door, free delivery on orders over $39.00. Please note: This is not a same day, or next day service, but you will receive your order within a couple of days. OnlineVetStore uses NZ Couriers who has a Contact Less Parcel Delivery service.

Please keep an eye on our facebook page and website for updates.

CORONAVIRUS AND YOUR PET

Currently there is limited evidence that companion animals can be infected with, or spread this virus. We also do not know if they could get sick from coronavirus. Additionally, there is currently NO evidence that companion animals could be a source of infection to people. This is a rapidly evolving situation and information will be updated as it becomes available.

As a precaution, The Centres for Disease Control and Prevention recommends the following:

• Although there have not been reports of pets or other animals becoming sick with COVID-19, it is still recommended that people sick with COVID-19 limit contact with animals until more information is known about the virus.

• If you are sick with COVID-19, have someone else look after your pet and avoid contact with them, same as you would other humans once isolated. If you have no option, and must care for your pet while you are sick, wash your hands before and after you interact with pets and wear a facemask. Avoid petting, snuggling, being kissed or licked and sharing food.

If your pet develops an unexplained illness and has been exposed to a person with COVID-19, PLEASE CALL US FIRST – let us know that you have a sick pet that has been exposed to a person with COVID-19. This will allow us to decide whether veterinary attention is required and give us time to prepare an isolation area.

There is absolutely NO evidence that vaccinating dogs with commercially available vaccines will provide cross-protection against the infection by COVID-19. No vaccines are currently available in any market for respiratory coronavirus infection in the dog.

 

VISITING AN RVC CLINIC

Please ensure you cough and sneeze into a tissue or your elbow, immediately dispose of any tissues in the bins provided.

Our strong Hospital and Best Practice general hygiene and cleaning standards, across the clinic and on farms, gives you an assurance we are doing our best to keep visitors safe. As well, we are continually communicating with staff regarding their wellbeing and travel movements. We are not taking any risks, with the health, safety and wellbeing of our staff and clients, this remains our main focus.

If you have any concerns about visiting one of our clinics with your pet please let us know.

 

WHAT HAPPENS IF I'M ISOLATED AND NEED SOMETHING FOR MY PET?

If you find yourself unwell, and quarantined, but have a REPEAT SCRIPT for your pet due, please give us a call. We can arrange for this to be filled by Rangiora Vet Centre and delivered. Additional charges will apply.

If you are unable to visit a clinic to pick up pet food, flea and worm treatments, litter etc please visit www.onlinevetstore.co.nz  This service, offers free delivery nationwide on orders over $39. Please do not leave it till your last scoop or sachet, as this is not an overnight delivery service. You will find most of the items we stock in clinic on this website.

We appreciate these are difficult and challenging times, as circumstances continue to develop we will monitor the situation closely and act quickly on the advice of health authorities, we appreciate your support and patience as this occurs, and will communicate with you as often as required.

 

A centre of veterinary excellence for North Canterbury.